In-depth: Why-What Ladder 🪜
In this video, we explore what happens when using the 9Field structure in practice. One of the most common things you’ll run into is this:
multiple answers inside a single field, or overlap between fields.
Why does this happen?
Because your project isn’t a neat little diagram. It’s alive. It breathes. It overlaps.
And your thinking? It’s complex - because the work is complex. So we need a way to hold that complexity without losing structure.
Enter: The Why-What Ladder 🪜
When your project starts overflowing its boxes, it’s not a mistake - it’s a sign:
You’re thinking across levels.
This is where the Why-What Ladder becomes essential.
Every project lives inside something bigger.
- Your task lives inside a project.
- The project lives inside a department.
- The department exists to serve a strategy.
- That strategy exists to serve the organization’s mission.
- And that mission? Maybe it serves society. Or the planet. Or the future.
Each layer answers a new “why”, and reveals a new “what.”
That’s the Why-What Ladder.
🔍 Why this matters for your visual
Understanding this helps you choose:
Which perspective do I draw from?
- Sometimes, you draw from the project's view.
- Other times, you zoom out to show the company view, and how the department fits in.
- Or maybe you zoom in, to the personal experience of a stakeholder navigating the project.
It all depends on who you’re drawing for, and what they need to feel.
Does that make sense?
Okay, before your head explodes, let's go broad again. There are more fields to explore!
Have a look at the next lesson.